Welcome to The Aussie Garden Store’s payment information page! We know our gardening enthusiasts want a seamless shopping experience from plant selection to checkout. That’s why we offer multiple secure payment options to make purchasing your favourite tubestock plants as easy as growing them.
Our Payment Philosophy
Just like we believe premium-quality plants should be affordable and accessible to all gardeners, we think payment processing should be:
- Secure – Your financial safety is our top priority
- Convenient – Multiple options to suit your preference
- Transparent – No hidden fees, just straightforward pricing
Accepted Payment Methods
Credit & Debit Cards
We accept all major credit and debit cards for your convenience. Our secure payment gateway encrypts your card details, ensuring your information is always protected. Whether you’re purchasing our beautiful Australian natives like Callistemon or exotic Bromeliads, you can shop with confidence.
PayPal
For gardeners who prefer an extra layer of security, we offer PayPal checkout. Simply select PayPal at checkout and you’ll be redirected to complete your payment securely without sharing your financial details with our store.
Payment Security Guarantee
We take the security of your payment information as seriously as we take the quality of our plants. Our checkout process features:
- 256-bit SSL encryption for all transactions
- PCI-DSS compliant payment processing
- No storage of sensitive payment data on our servers
- Fraud detection and prevention systems
International Payments
Since we deliver worldwide (excluding Asia and some remote regions), all transactions are processed in AUD (Australian Dollars). Your bank may apply currency conversion fees – we recommend checking with them if you’re ordering from outside Australia.
Common Payment Questions
When will my payment be processed?
Payments are processed immediately when you place your order. We’ll then begin preparing your plants for shipment within 1-2 business days.
What if my payment fails?
Don’t worry! If your payment isn’t successful, we’ll notify you immediately and your plants will be held in your cart for 24 hours while you resolve the issue. Common solutions include:
- Ensuring your card details are correct
- Checking with your bank about possible transaction blocks
- Trying an alternative payment method
Do you offer payment plans?
Currently we don’t offer payment plans, but with our affordable tubestock prices (starting from just $20) and free shipping on orders over $50, we make beautiful gardening accessible to all budgets.
Need help with your payment? Our friendly team is always happy to assist! Contact us at [email protected].
Happy gardening from The Aussie Garden Store team!